FAQ
Orders & Shipping
When will my order ship?
Each piece is prepared with care. Please allow 1–3 business days for processing your order before it leaves our hands. Once shipped, standard U.S. delivery typically takes 3–7 business days, depending on your location.
Do you ship internationally?
We currently ship only within the United States. In the near future, we look forward to extending our services worldwide, sharing the elegance of Bikini Bleau across the globe.
How do I track my package?
Once your order has shipped, you’ll receive a tracking link via email so you can follow its journey to you.
Returns & Exchanges
What is your return policy?
At Bikini Bleau, we take pride in offering swimwear of the highest quality and elegance. To ensure the well-being and satisfaction of our customers, all swimwear must be unworn, unwashed, and returned in its original condition, with tags and protective liners intact.
For sizing considerations, we encourage exchanges over refunds, allowing you to find the perfect fit with ease and confidence. All return or exchange requests should be made within 14 days of delivery.
To assist you in selecting your ideal piece, we invite you to consult our Size & Fit Guide before placing your order. Our team is always delighted to offer guidance and answer any questions to ensure your Bikini Bleau experience is seamless and exceptional.
How do I start a return or exchange?
1. Contact us via our dedicated email: CustomerCare.BikiniBleau@gmail.com
2. Please include the following information in your message
- Your order number
- The item(s) you wish to return or exchange
- Confirmation that the items meet our return criteria
- Shipping address if returning the item
3. Our team will respond promptly with instructions for your return or exchange and, if applicable, a shipping label.
4. Once your returned item is received and inspected, we will process your exchange or refund. Refunds are issued to your original payment method, and you will receive a confirmation email once completed.
We also encourage you to consult our Sizing Chart before placing an order, and our team is always happy to provide personalized guidance to help you select the perfect Bikini Bleau piece.
Sizing & Fit
How do I know which size to order?
Please refer to our Size Chart for detailed measurements. If you’re between sizes, we recommend sizing up for comfort and the most flattering fit.
How do different styles fit?
Each Bikini Bleau piece is thoughtfully crafted to offer a refined, elegant silhouette, celebrating the beauty of a more petite or tailored frame for an exclusive fit. We recommend reviewing our Size & Fit Guide carefully to select your perfect size
- Certain styles are designed to fit precisely to your size, offering a snug, tailored silhouette that accentuates your curves with elegance. Many of our designs feature less-conservative coverage, beautifully showcasing the skin while maintaining a sophisticated and flattering shape.
- Our premium stretch fabrics allow for a flattering, comfortable fit.
- Many of our swimsuits feature adjustable straps, ties, and closures, allowing you to customize the fit to your body. We recommend adjusting all features before assessing your final fit for the most comfortable and flattering look.
Care & Quality
What materials are your bikinis made from?
We use premium fabrics selected for durability, softness, and luxurious feel. Each piece is designed to withstand sun, salt, and swim while maintaining its shape.
How should I care for my bikini?
Hand wash in cold water with a gentle cleanser and lay flat to dry in the shade. Avoid machine washing, tumble drying, or wringing to preserve elasticity and color.
Payments & Security
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Is my payment information secure?
Yes — our checkout uses the highest levels of encryption to ensure your information is always safe.
Still Need Help?
Our team is here to make your experience effortless. Please Contact Us with any additional questions — we’re delighted to assist you.